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Administrative Staff Training Week – All Things Compliance… and Fraud, Waste, and Abuse

September 17, 2019 @ 11:00 am - 1:00 pm

Join Senior Marketing Specialists for our annual, in depth training of all things AEP for an office administrator or manager. Throughout the series we will cover everything that an administrative professional needs to know to survive and thrive during the Annual Enrollment Period.

Check out the schedule below. You only need to register once to attend all 5 of the daily sessions. We strongly suggest any agents taking care of the administrative duties for themselves also attend.



September 16th, 2019 @ 11:00 – 1:00 CDT  |  Utilizing Senior Marketing Specialists Resources
Get a top to bottom tour of the SMS website, with stops along the way at instant online support, using the quote engine as a cross-selling tool, accessing free content for your social media pages, and much more. This webinar will bring you the basics (and some not so basic) of fully utilizing your relationship with Senior Marketing Specialists.

September 17th, 2019 @ 11:00 – 1:00 CDT  |  Using and Maneuvering Medicare.gov
Whether you’re looking for a brush-up on the yearly changes on Medicare.gov or are new to the business and have never run a drug plan quote, this session is for you. Join our seasoned trainers as they walk you through all the Medicare.gov resources and pages that you will be using on a day to day basis during the 2018 AEP.

September 18th, 2019 @ 11:00 – 1:00 CDT  |  All Things Compliance… and Fraud, Waste, and Abuse
Let Senior Marketing Specialists help make sure you’ve dotted all your i’s and crossed all your t’s. We’ll go over all general compliance concerns, as well as get you going on your yearly required Fraud, Waste, and Abuse training through CMS.

September 19th, 2019 @ 11:00 – 1:00 CDT  |   Navigating Carrier Websites
Learn how to check application status, use online enrollment, audit commissions, create marketing pieces, and the whole 9 yards for each of our main Medicare Advantage and PDP carriers. We will help make the complicated maze of carrier sites a quick and easy journey this AEP.



September 17, 2019
11:00 am - 1:00 pm