Agent Update Memo - September 2021

Below you will find new training and information both from

Senior Marketing Specialists and the industry as a whole.

Senior Marketing Specialists Updates

Virtual Training

September Live Events Calendar 

Market Updates

    • Do you plan to take advantage of this? Offer MDLive, a Telehealth service for your clients. 
  • An increased number of people are recovering from home instead of at the hospital or nursing homes. Even carriers are jumping on this trend this month: Humana has acquired Kindred at Home. 

AEP Resources


Certification Portals

    • PDP Certification (for renewal and new business) will be taken through the SilverScript Agent Portal and the MA certification will be taken through the Aetna portal. 
    • Both portals should link to the other site depending on which type of business the agent will be writing.

Easy access to get questions answered by professionals with superior industry knowledge, plus a plethora of company contracts to offer. In addition, each and every SMS staffer makes me feel like my problem or need deserves their attention. I never feel I am intruding, and always feel I am appreciated and that their time is my time. 

~ Eddie B.


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