Shelby Williams


How did you get here?

I applied online after hearing how wonderful the company was from friends who already worked here! (And it is wonderful, I can confirm.)

What is your favorite part of working at SMS?

I like how welcoming and friendly the entire staff is. It’s like working with your closest friends. I also like all the opportunities for growth that are offered both inside and outside of the office.

What do you like to do in your spare time?

I like to watch Netflix, craft, dog-sit, and go for walks! I also like to travel, mainly to my kitchen for food, but sometimes other places.

What can you help agents with?

I can help our agencies with getting contracted and contracting questions.

What should your job title be?

The IMP Contract Whisperer