Olivia Richardson

Sr. Sales Dir. / Dir of Training

How did you get here?

I’m from Shelbyville, Missouri. I started college at the University of Missouri in the fall of 2010. I completed the internship program at Senior Marketing Specialists, and accepted a position as a Marketing Team Leader after graduating in the winter of 2013.

What is your favorite part of working at SMS?

I love the team atmosphere. I come to work with my “family” every day with the same goal in mind- to make an impact on somebody’s life in a positive way.

What do you like to do in your spare time?

I spend as much time as I can with my Great Dane, Weimaraner, and my husband. We stay active by riding our motorcycle, taking boat rides, and spending time in the great outdoors.

What can you help agents with?

Building Compliant and effective marketing pieces to promote your agency, Conduct strategy meetings to ensure you are getting the most out of your marketing dollars, Encourage and inspire you to push you past your limitations and reach your full potential, Train you on products to help grow your footprint in the senior market, Keep you up to date on changes in the industry, and in your own neighborhood, Train you to use to tools we provide to take you to the next level of selling, Inform and educate you on Medicare’s inner workings, Teach you to use e-applications and speed up the enrollment process, Help you work with clients who have critical conditions to build them a comprehensive benefit package, Make sure you are getting paid the highest appropriate level of commissions using internal audits

What should your job title be?

Queen of Sarcasm. I would also accept Master of Nonsense