Matt Bietsch

Director of Agent Support

How did you get here?

I was born and raised in Columbia, MO. I graduated from Rock Bridge High School in 2004. I attended Webster University in St. Louis and graduated in 2008. After graduating I got married to my wife Katherine in 2009. We currently have two children, Abrielle (4) and Henry (2). I joined the SMS team in 2013 after meeting Ryan Reddick through a church function.

What is your favorite part of working at SMS?

I love the family atmosphere that we have here. We are all a part of a team and are willing to do anything to help each other out. I work with amazing team members who are all experts in what they do and I trust them implicitly.

What do you like to do in your spare time?

I love to spend time with my family. Whether that is playing outside with the kids, taking hikes, or reading stories to them before bed. I also enjoy taking drives through the back roads of Missouri with my wife and enjoying the scenery.

What can you help agents with?

If you have any questions regarding the online enrollment options of any carriers then I am your man. I have gone out to several agencies to help make sure they understand how the process works. If you find yourself stuck on an app in the middle of an appointment, don’t hesitate to give me a call and I can walk you through it.

I can also help with any general questions regarding any of the products we carry.

What should your job title be?

King of the Universe