Felicity Skelton

Account Manager

How did you get here?

One step at a time! I originally moved to Columbia in 2012 to study photojournalism, stayed a couple years, then moved back to my hometown of Wichita, KS. There, I finished my Bachelor’s degree in English and Communication. After getting married and enjoying a road trip honeymoon, my husband and I made our way back to Columbia in January 2017 so he could finish his Master’s degree at Mizzou. While looking for a solid career after all sorts of part time jobs, I stumbled upon this weird and wonderful group of people. I am so glad to be here.

What is your favorite part of working at SMS?

It’s a mix between the amazing people I work with and the important questions we answer. There are so many confusing aspects to senior insurance, but the SMS team is truly dedicated to making sure we do all we can to follow through on our promises and make things a bit brighter.

What do you like to do in your spare time?

In no particular order, I enjoy baking (currently mastering pastries and bread), yoga, reading, rock climbing, and exploring nature with my husband. Oh, and Netflix. Of course there’s Netflix.

What can you help agents with?

I work as an extension of the sales directors, reaching out to agents directly to make sure they have all the knowledge, tools, and supplies needed to excel in their business.

What should your job title be?

Creative Writer/Personal Assistant to the Stars